News

Happy New Year

Christmas 2019

Micro Maintenance would like to wish everyone a Merry Christmas and a Happy New Year. 2019 was a great year for us, and we are looking to build on that by offering more managed services and working more closely with our clients in 2020. This will be a doubly special year for us as we

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End of support for Windows 7

On 14th of January 2020, Microsoft will officially stop supporting Windows 7. Although it is a myth that Windows 7 will stop working, you will be putting your computer and your business at risk if you keep using it because there will be no more support or security updates from Microsoft. You can be sure

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Franking Machine

Pitney Bowes reported to be victim of ransomware attack

It has been reported that Pitney Bowes was hit by a ransomware attack on Monday 14th of October. Their key systems are said to be disrupted, and users in the UK have lost access to the Your Account portal and the SendPro Online service, and are also unable to top up their franking machines. More

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European Cyber Security Month

European Cyber Security Month 2019

European Cyber Security Month (ECSM) is an EU awareness campaign that promotes cyber security among citizens and organizations about the importance of information security and highlighting the simple steps that can be taken to protect their data, whether personal, financial and/or professional. The main goal being to raise awareness, change behaviour and provide resources to

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Backup Media Rotation

The importance of off-site backups

There are as many different backup strategies as there are IT consultants, but all will agree that having multiple backups to different media types, and having an off-line or ‘cold’ backup is crucial for every business. Modern malware and viruses, and in particular ransomware, has the ability to seek out and permanently destroy any backup

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Deepfakes

Artificial Intelligence is now being used to scam businesses

According to The Wall Street Journal, a UK energy company’s chief executive was tricked into paying €200,000 to a supplier because he believed his boss was instructing him to do so. But the company’s insurance firm said that a fraudster was using deepfake software to mimic the voice of the executive and request pay him

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Aged Debtors Email Scam

Aged debtors email scam

A new email scam is targetting businesses indirectly by tricking finance personnel into handing over aged debtors reports. Here’s how the scam works. The scammer contacts the finance deparment of organisation ‘A’ from a spoofed email address pretending to be a manager or director within the same company, requesting a list of aged debtors. The

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QNAP NAS Drive

New Ransomware targets QNAP NAS Drives

A new form of ransomware called eCh0raixis is targeting QNAP NAS Drives, exploiting vulnerabilities in the device and brute-forcing passwords to encrypt the contents. eCh0raix connects to a command-and-control server on the internet and then begins the encryption process, creating an AES-256 encryption key to lock the files with a .encrypt extension. Users are then

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British Airways

ICO issues £183 million GDPR fine to British Airways

British Airways has been fined more than £183m by the Information Commissioner’s Office after hackers stole the personal data of half a million of the airline’s customers. The ICO said its investigation found that the incident involved customer details including login, payment card, name, address and travel booking information being harvested after being diverted to

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Aged Debtors Email Scam

New website extortion scam

The latest email scam campaign is an email warning you that your website will be forced offline, and your online reputation ruined if you do not pay a ransom fee. The Scammers request a payment of over £2,000, and warn that they will do ‘tens of thousands of dollars’ worth of damage if you do

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Aged Debtors Email Scam

New Office 365 email scam

The latest email threat is a fake warning message from the “Office 365 Team”, warning that a large number of files have been deleted from your account. The body of the email is typically worded like this: If you click on the “View alert details” link, you will be taken to a fake Microsoft account

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IT & GDPR Consultancy

GDPR one year on

It’s coming up on one year since the General Data Protection Regulation (GDPR) became law, and part of the compliance process for every organisation is to undertake regular reviews and have a continuous improvement policy. So now is a good time to review your GDPR processes, documentation, training and staff awareness. Some points you should

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